The contractor with a van and a phone
The usual finding is two or three listings from earlier addresses or an old company name, plus a Business Profile that lists only the home city. Fixing both usually matters more than any new content.
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Get results in days, not monthsResults in days, not monthsWhy the audit comes first
Riverside County has 28 incorporated cities, and several are young. Menifee incorporated in 2008 and took in Sun City, Quail Valley and Romoland. Wildomar also incorporated in 2008, Eastvale in 2010 and Jurupa Valley in 2011, drawn from communities such as Mira Loma, Pedley, Rubidoux and Glen Avon. People who live there still use the older names, so one business can be listed under three or four of them by directories, customers and its own signage.
Phone numbers split the same way: western Riverside County received the 951 overlay in 2004, while the Coachella Valley uses 760. Add the Inland Empire label, which has no single boundary, and a business can look like several different companies to a search engine. Internet marketing in Riverside County begins with consolidating that identity, because ranking, reviews and calls all depend on Google trusting that one business sits at one address.
Online marketing and internet marketing mean the same set of work to us: the website, the listings, the reviews, social profiles, email and text follow-up, and the tracking that ties them to phone calls. The audit looks at each in turn.
What the audit checks
| Surface | What we look for | Why it matters in this county |
|---|---|---|
| Website | Speed on a phone, one page per service, a visible phone number, pages for each city group served | A visitor on a long drive needs a call button more than a long page. |
| Google Business Profile | Primary category, service areas, hours, photos, the address shown or hidden | A single profile has to cover the right cities without implying a storefront that does not exist. |
| Directory listings | Business name and phone across the major directories, old community names, old numbers | Merged and renamed places create duplicates, and 951 and 760 numbers get mixed up. |
| Reviews | Count, recency, replies, the place names customers mention | Reviews that name Temecula or Indio help tell Google which part of the county you serve. |
| Social profiles | Active or abandoned, consistent name, links to the website | An abandoned page is a trust problem for a seasonal business reopening in October. |
| Email and text follow-up | Missed-call text back, quote reminders, review requests | A crew in the field cannot answer every call, so a fast automatic reply decides who gets the job. |
| Tracking | Call tracking, form tracking, direction requests, the source of each lead | Without it, nobody can tell which city group or channel is paying for itself. |
Our own checklist, not a Census table.
Audience gaps
| What we compare | Riverside County | California median county | National median county |
|---|---|---|---|
| Spanish spoken at home | 34.6 percent | 17.6 percent | 2.9 percent |
| Foreign-born residents | 21.6 percent | 18.8 percent | 2.7 percent |
| Workers who work from home | 9.3 percent | 11 percent | 7 percent |
| Commutes of 30 minutes or more | 27.7 percent | 16.8 percent | 14.3 percent |
| Median age | 36.3 | 39.2 | 41.4 |
| Renter households | 31.5 percent | 38 percent | 26.1 percent |
Source: American Community Survey 5-year estimates for 2018 to 2022. The typical county is the median county.
What the audit finds first
Duplicates and service area
The usual finding is two or three listings from earlier addresses or an old company name, plus a Business Profile that lists only the home city. Fixing both usually matters more than any new content.
Hours, seasons and event weekends
Hours that were right in March are wrong in August. The audit checks seasonal hours, holiday closures and whether the event-week menu or booking page exists before the weekend, not after.
Reviews and specialty pages
A patient or client usually picks from the reviews and the first screen of the site. The audit counts how recent they are, whether they are answered and whether each specialty has its own page.
Capability and verification
Buyers want to confirm a business is real and equipped for the job. The audit checks for a clear equipment and service page, a verified profile and a quick way to reach a person.
Where people work
| Sector | Workers | Share of workers |
|---|---|---|
| Health care and social assistance | 134,614 | 12.5 percent |
| Retail trade | 132,380 | 12.3 percent |
| Construction | 101,452 | 9.5 percent |
| Education | 88,144 | 8.2 percent |
| Manufacturing | 87,949 | 8.2 percent |
| Accommodation and food services | 86,543 | 8.1 percent |
Census ACS 5-year estimates 2018-2022, workers 16 and older by industry.
Fix sequence
One legal-style name, one primary address, one phone number per area, and every old listing merged or closed. Nothing else is worth doing until Google can tell it is one business.
Keep the pages that already rank, add one per service and city group, and make the phone number and the quote form visible on every screen. Our web design and SEO work follows from the audit.
Ask every finished customer within a day and answer every review in a sentence that names the work or the town.
Missed-call text back, a quote reminder and a short email to past customers before the busy season.
Once the foundation is sound, pay-per-click and content marketing earn more, because nothing leaks on the way to the phone.
Terms we use
People use these three names loosely. Online marketing and internet marketing both describe getting found and chosen on the web, and digital marketing is the same idea extended to ads on social platforms and email. When someone searches for internet marketing in the Inland Empire, they are asking for the same help as a business owner who searches for an online marketing company in Riverside County, California, so one audit covers all three requests. Our digital marketing page sets out how the first 90 days fit together.
The service is billed through the same plans as the rest of our work. Silver, at $1,495 a month, has no website; Gold at $2,495 includes a managed one, and Platinum is $3,495. Paid ads management is billed apart from $895 a month, with ad spend on top. We charge no setup fee and hold no contract.
What it costs
Questions
Silver is $1,495 a month without a website, Gold is $2,495 with a managed website and Platinum is $3,495. RankGuarantee™ is $495 a month for 25 landing pages, and paid ads management begins at $895 a month with ad spend extra. There is no setup fee and no contract.
In practice, nothing an owner needs to worry about. Both describe being found and chosen through search, the map, the website, reviews, ads and follow-up, and a search for either phrase is usually a request for the same help. We use whichever term the person across the table prefers, and the audit is identical.
The first read of a website, a Business Profile, the main listings and the reviews takes a few working days. A business with several locations, a merged community name or a change of owner can take longer, and we tell you at the start which of those applies, so the timeline is not a surprise.
Decide which name the post office, the state registration and your signs use, then make the profile and every listing match it. Keep the older community name in the page text and in a few review replies or photo captions, because neighbors still search by it and still say it on the phone.
Neither is better. Use the number that suits the area you serve, keep it identical everywhere it appears and put call tracking behind it, so you can tell which listing or page produced each call. If you serve both the western county and the valley, a second number for the second area can help.
That depends on your customers. About 34.6 percent of residents speak Spanish at home, against 17.6 percent in the typical California county, so many services benefit from at least a Spanish summary on the key pages. We suggest it only when your own calls and reviews show the need.
Parts of it, yes. Searching your own business name on a phone and reading the first ten results shows a lot, and so does asking three customers how they found you. The slower work is merging duplicate listings, correcting old numbers and connecting tracking, which is where most of the first month goes.
Explore more
Get in Touch
Send the website address, the business address and the cities you serve, and we will list what the presence audit would check first. Call 610-825-4363 or email hello@getphound.com.
